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What to Look For in a Trucking Dispatch Software Solution

  • May 11, 2020
  • Madeline S.

Technology plays an increasingly large role in the transportation industry these days, and having the right software is vital to running an efficient business. Trucking dispatch software makes it easy to manage your fleet from one easy to use platform. But how do you know if the trucking dispatch software you’re looking at is the right one for your business? Here are a few things you should look for.

Software Features

Determine what software features and functionality are most important for your business and assess whether the software offers them. Do you need a dispatch software that incorporates specific functionalities, like linking or splitting trips? AVAAL Express Dispatch and AFM 2020, our cloud-based trucking management software, offer the widest range of functions for dispatching, including FTL/LTL/consolidation, SMS dispatch, splitting trips, lane rates, calculating empty miles, and even payroll capabilities!

Comprehensive Solution

A comprehensive dispatch software solution is versatile enough for you to use throughout all areas of your business, including fleet management, order management, accounting, and administration. Having all of these functions in one software solution can be a significant cost savings for your business and improve efficiency within your trucking company.

User Experience

If you’re going to be integrating a new software into your business you should make sure that you and your employees can easily use it. A software with an extensive list of features is great, but if it has bugs or is too difficult to use, adoption rates across your company may be low. Our trucking dispatch software was built with a focus on user experience and ease of use. You can easily access all of our software features for dispatching, fleet management, driver management, safety & compliance, and accounting all within a single easy-to-use platform.


Even the best software may run into technical issues now and then. That’s why it’s extremely important to find a dispatch software that is accompanied by comprehensive support options. We have support staff available to assist you with installation, configuration, navigation, and training. You can also reach us 24/7 through our technical support hotline.

Ready to see how AVAAL Express Dispatch and AFM2020 can improve efficiency and cost savings within your trucking business? Sign up today or request a demo to explore all of the features it offers.