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Your Easy-to-Use eManifest Software Solution

Freight moved between the U.S., and Canada is heavily regulated, and these days border officials rely on digital documents to make the customs process smoother. All carriers moving between the U.S. and Canada are required by Customs Border Protection (CBP) to submit electronic manifests either through the Automated Commercial Environment (ACE e-manifest portal) in the U.S or the Automated Commercial Information (ACI e-manifest portal) in Canada.

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AEM Software Overview
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24x7 Support

There has never been an easier way to transmit your e-Manifests. Our easy-to-use web portal is simple to navigate and designed for even the most novice user.

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Fast Response

Avaal's web application uses specialized high-bandwidth connections to ensure real-time processing.

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Customs Clearance

Eliminate your border wait times. Avaal can handle the timely release of your shipment from customs and provide you with your entry number. (*Only available with Premium Fax Service.)

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Outsourcing Service

Avaal offers a 24x7 Fax service for those who prefer not to transmit manifest themselves, electronically. Simply send Avaal the Manifest Information Sheet and Avaal will handle the rest for you! You will also receive notification alerts via telephone or email, as to the status of the trip & shipment(s).

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Cost Efficient

Outsource your border-crossing services to Avaal and reduce your overhead cost while maximizing your return on investment.

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Secure

All data stored and transmitted through Avaal's online portal is secured with the highest level of encryption available. This means you can administer your account without having to worry about sensitive information being viewed by the wrong people.

AEM Mobile App

AVAAL eManifest Mobile App allows you to check shipment status on the go. This is an add-on feature for trucking companies using our e-Manifest system for cross-border e-Manifests and custom clearance. The AVAAL e-Manifest ACE/ACI lookup Mobile App gives an unique and hassle free feature for trucking companies to check their shipment status on the go and email printable manifests and summary sheets to their drivers.

The eManifest is an electronic manifest that contains all of the details of imports entering the U.S. and Canada.

  • 24/7 Support (Need assistance? Avaal has a dedicated team of professionals available to take your inquires and trouble-shoot your issues 24-hours a day, seven days a week)
  • Reliable (Avaal utilizes high performance infrastructure to ensure zero downtime for companies using the system. An in house IT staff ensures all servers are kept up-to-date and error free, 24-hours per day.)
  • User Friendly (There has never been an easier way to transmit your e-Manifests. Our easy-to-use web & mobile portal is simple to navigate and designed for even the most novice user.)
  • Fax Service (Avaal offers a 24x7 Fax service for those who prefer not to transmit manifest themselves, electronically. Simply Fax Avaal the Manifest Information Sheet and Avaal will handle the rest for you)
  • Customs Clearance (Eliminate your border wait times. Avaal can handle the timely release of your shipment from customs and provide you with your entry number.)
  • Secure (All data stored and transmitted through Avaal's online portal is secured with the highest level of encryption available.)
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Avaal Express has made our operation more efficient. Various modules within the program are well integrated that enables us to generate different operational reports including driver and owner operator statements in one stop. We put a lot of value into the professional approach made by Avaal development team who have always been available to provide technical support and training to our staff.

Essi Torabi (General Manager of Malhi Carriers Inc)

I wanted to thank Avaal for providing us with great support. Your team has always helped us to the extent where we are completely satisfied with the service & product. Please inform us of any new features that will be added on the software. The software is working well for us and our accounting department is more comfortable on using this system. Keep up the good work.

Satwant Singh ( President of Silver Start Transportation )

Avaal has done an excellent job with our authorities, permits and getting us C-TPAT, CSA, PIP, FAST approved. We rely on Avaal's software on a daily basis to submit our ace manifests and managing our business operations with Avaal Express Dispatch Software.

Harpreet ( Trans 99 Logistics)

Our company has been with Avaal since 2008 and we are proud to say our productivity rate has always been at its maximum. Avaal has a dedicated team of individuals who are there to support you every step of the way.

Binny (Speed X Logistics)

Frequently Asked Questions

What is e-Manifest?

Customs Border Protection (CBP) now requires all carriers to submit electronic manifests through their Automated Commercial Environment (ACE). Avaal’s e-Manifest is certified by the U.S CBP after undergoing an extensive and rigorous testing process to ensure compatibility.

How do I know if I need e-Manifest?

Avaal’s e-Manifest software is custom tailored to meet your requirements and provides the greatest level of flexibility and ease-of-use in the market. Whether you are a single operator or a multi-national corporation, Avaal has an e-Manifest plan to suit your needs.

Is ACE e-Manifest mandatory to cross the border?

Yes, Ace e-manifest is mandatory to cross US border. The driver should have an Entry number before he/she crosses the US border, otherwise customs can fine the driver for not submitting an electronic manifest.

How do I sign up for Avaal e-Manifest?

Please make sure you have read through our pricing then follow this link.

Is PAPS sticker mandatory on the papers?

No, PAPS sticker is not mandatory on the papers but there must be a SCAC code and number under which a customs broker can clear your shipment.

Is PARS sticker mandatory on the papers?

Yes, PARS sticker is mandatory on the papers.

How many PAPS stickers do we need if there is more than one shipper, consignee or invoice?

You need to use as many PAPS stickers as there are shippers or consignees or invoices. For example, if you have 2 shippers and one consignee then you need to put 2 PAPS stickers on invoices. If there is 1 shipper and 2 consignees even then you need to put 2 PAPS sticker on invoices.

Why is my manifest status rejected and how can I fix it?

There can be various reasons for a rejected manifest. The most common reason is reusing a previous used PAPS number. You need to put a new PAPS number to resolve this.

Other main reasons can be driver, truck, trailer, port code or time of arrival information entered incorrectly.

What if my truck plate number is changed?

If a truck plate number is changed, then you need to change it into Avaal e-manifest system and the customs system as well.

You can call Avaal and let our representative change the truck plate numbers on the customs system.

How to create an Empty Trailer manifest?

1) To create an empty trailer manifest, you need not to create a shipment and no Entry number will be required.

2) Click Create New Manifest and choose Trip number, Port, Date and Time and Manifest Type should be Empty Trailer. Click Save and enter trip details.

3) Note that when you add Crew member, it will ask you to add Company address in US where the driver is going to.

How to create Empty skids or IIT or empty Chep pallets manifest?

1) To create an empty skid manifest, you need not to create a shipment and no Entry number will be required.

2) Click Create New Manifest and choose Trip number, Port, Date and Time and Manifest Type should be Empty Trailer and IIT should be IITs covered by importer bond plus merchandise. Click Save and enter trip details.

3) Note that when you add Crew member, it will ask you to add Company address in US where the driver is going to.

How to add a Passenger?

1) To add a Passenger only for one time only, click Add Passenger. Enter passenger information and Save it.

2) To add a Passenger for multiple times, add that person as a driver and choose as a second crew member. Then, click on driver name and edit it. At the bottom of edit page, change driver’s role on trip from Crew Member to Passenger and save it.

How to look for and create a shipment under Section 321?

If a shipment value is under $200 then it can be created under Section 321. Broker doesn’t need to provide an entry number for this kind of shipments and thus need not to send to broker.

To create a shipment under Section 321, click Create new Shipment. Under shipment type, choose Section 321 and create the rest as regular shipment. Note that while entering description, it would ask for the shipment value.

How to create a manifest if it has empty skids as well as shipment in it?

To create a shipment like this, choose the manifest type as “Standard Manifest” and IIT as “IITs covered by Importer bond plus merchandise”.

Do I have to pay extra for ACI?

Yes, ACI has its own monthly plan to access Avaal e-Manifest Portal. For more information, visit our pricing for Avaal e-Manifest.

What is ACI?

Avaal e-Manifest Portal is now fully featured to support ACI (Advance Commercial Information)! ACI will allow drivers to cross the border into Canada from the U.S. Avaal is in partnership with CBSA to integrate ACI according to their roll-out plan. This will allows companies to slowly accommodate themselves and take full advantage of ACI and maximize profits.

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