AFM AI Is Now Live: The Next Chapter of AVAAL Freight Management
- October 23, 2026
- AVAAL Technology Solutions
Today AFM AI, the next generation of AVAAL Freight Management, went into production. A first group of customers is already running on it, and over the coming weeks we will move every AFM customer across in planned phases.
You do not need to do anything right now. Until your account moves, AFM works exactly as it does today, and our team will contact you before your scheduled date.
The AFM AI beta has already been shared with all customers and is still live. Use it, explore it and train your team on it before your move.
What This Means for You
- No extra cost to switch.
- The beta is open. AFM AI beta is live for all customers, so you can use it and train on it now.
- Everything carries over. Customers, orders, drivers and all other history move with you.
- Same 24/7 live support, before, during and after your move.
- Log in at https://afmsuite.ai/ or through the sign in menu at avaal.com.
Why We Built AFM AI
For years, AFM has helped thousands of trucking businesses across the US and Canada run orders, dispatch, fleet and accounting in one place. Freight is changing. Dispatchers handle more loads, back offices are buried in paperwork, and every empty mile cuts into margins.
AFM AI takes the repetitive work off your team so they can focus on customers, drivers and growth. It keeps the workflows you know and adds an intelligent layer that learns from your operations.
Meet Your AFM AI Assistant
Your AFM AI assistant reads your records and answers your questions with insights you can act on, so you spend less time building reports and digging through data.
Ask it things like:
- How many invoices are still outstanding, and which customers owe the most?
- Which orders are delivered but not yet invoiced?
- Which customers generate the most revenue?
More questions are being added as the assistant grows.
What’s New
- AI Order-X. Upload a rate confirmation and AFM AI builds the order for you, with no retyping of shippers, stops or rates.
- Automations. Routine tasks run on their own so your team does not have to.
- Data import and mapping. Improved expense mapping, simpler data imports and new mapping for fuel files.
- Custom templates and reports. Build reports for every module with your own formulas and tables.
- New mobile apps. Dedicated apps for drivers and dispatchers keep trip updates and documents in real time.
- Smart dispatch and trip management. Full visibility from order assignment to settlement.
- Fuel optimization. Paired with your AVAAL Blue fuel card, drivers fuel at the right place at the right price.
A Better Way to Work
- Redesigned experience across every application.
- No more jumping between screens. Everything happens on one page, with full control, full visibility and minimum clicks.
- Latest front end and back end technologies behind the interface and the database.
- Two factor authentication on every login.
How the Phased Rollout Works
We are moving customers in stages so each group gets focused attention and every transition is monitored closely.
- Phase 1, live now. A first group of customers is running on AFM AI in production.
- Coming weeks. We continue moving customers in groups until everyone is on AFM AI.
- Before your move. Our team contacts you with your date, what to expect and how to prepare.
- On your move date. Your existing data is moved over for you.
- After your move. Onboarding and training on the AI features through live sessions, videos and help guides.
Thank You for Growing With Us
Some of you have been with AVAAL since 2008. Your feedback shaped every version of AFM, and it shaped AFM AI. We are excited for you to see what it can do for your business.
Frequently Asked Questions
Do I need to do anything right now?
No. We will contact you before your account moves and guide you through every step.
When will my account be moved?
Dates are assigned by phase. We will confirm your schedule in advance, and you can ask us at any time.
Will I lose any data or history?
No. All your existing records are carried over to AFM AI.
Will my team need training?
AFM AI keeps the workflows you know, so getting started is easy. We also provide training sessions and guides for the new AI features.
Can I request an earlier move?
Yes. Contact your account manager and we will do our best to fit you into an upcoming phase.

